{"id":9,"date":"2024-10-06T19:11:01","date_gmt":"2024-10-06T19:11:01","guid":{"rendered":"https:\/\/displayed.co.za\/?page_id=9"},"modified":"2024-10-30T19:12:58","modified_gmt":"2024-10-30T19:12:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/displayed.co.za\/?page_id=9","title":{"rendered":"Refund &amp; Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14bec18b e-flex e-con-boxed e-con e-parent\" data-id=\"14bec18b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a36f770 elementor-widget elementor-widget-text-editor\" data-id=\"3a36f770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><strong>Effective Date: 06 October 2024<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>Thank you for shopping at <strong>Displayed<\/strong>. We strive to provide you with the best experience and highest-quality products. If for any reason you are not satisfied with your purchase, this Refunds &amp; Returns Policy outlines the conditions, processes, and timeframes for product returns and refunds.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>1. Products Covered<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>This policy applies to all <strong>physical products<\/strong> sold on Displayed by Displayed ZA.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>2. Returns Eligibility<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>To be eligible for a return, the following conditions must be met:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>The product must be in <strong>unused and resaleable condition<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>The product must be in its <strong>original packaging<\/strong> with all accessories, manuals, and tags intact.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Returns must be requested within <strong>30 days<\/strong> of the delivery date.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Certain items, such as <strong>personalized or custom-made products<\/strong>, <strong>perishable goods<\/strong>, or <strong>final sale items<\/strong>, are not eligible for return unless they are defective.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>3. How to Initiate a Return<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>If you wish to return a product, please follow these steps:<\/p>\n<p><\/p>\n<p><\/p>\n<ol class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ol><\/ol>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><strong>Contact Us:<\/strong> Email us at <strong><a>s<\/a><\/strong><a href=\"mailto:support@displayed.co.za\" target=\"_blank\">upport@displayed.co.za<\/a>&nbsp;within 30 days of receiving your product, providing your order number and a brief explanation of the reason for the return.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><\/p>\n<p><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><strong>Approval Process:<\/strong> Once we receive your return request, we will review the request and provide approval or further instructions within <strong>2-3 business days<\/strong>. Please do not send any products before receiving return authorization.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><\/p>\n<p><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><strong>Return Shipping:<\/strong> After your return is approved, you will be responsible for arranging and covering the cost of return shipping, unless the item is defective or incorrect.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>4. Return Shipping Costs<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Customer\u2019s Responsibility:<\/strong> For non-defective items or items you no longer want, you will be responsible for the return shipping fees.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Defective or Incorrect Items:<\/strong> If the product is defective or incorrect, we will cover the return shipping costs. Please include proof of the defect (e.g., photos) when contacting customer support.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>5. Inspection and Processing of Returns<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>Once your returned item is received and inspected, we will notify you via email. The inspection process usually takes <strong>5-7 business days<\/strong>. If the return is approved, we will initiate a refund, replacement, or store credit according to your preference.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>6. Refunds<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>Refunds will be issued to the original payment method within <strong>7-10 business days<\/strong> of approving the return. Please note:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Shipping fees are non-refundable<\/strong> unless the item was defective or incorrect.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Refunds may take additional time to reflect in your account, depending on your payment provider.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>7. Exchanges<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>If you need to exchange a product for a different item, please follow the return process above. Once the original item is returned and inspected, you may choose to receive either a replacement or store credit for a future purchase.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>8. Non-Returnable Items<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>The following items are non-returnable:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Custom or personalized items<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Clearance or final sale products<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Perishable goods<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Opened or used products not in their original condition<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>9. Damaged or Defective Products<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>If you receive a product that is damaged or defective, please contact us at&nbsp;<a href=\"mailto:support@displayed.co.za\" target=\"_blank\">support@displayed.co.za<\/a><font color=\"#443f3f\"><b>&nbsp;<\/b><\/font>within <strong>7 days<\/strong> of receiving the item. We will arrange for a replacement or refund at no additional cost to you.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>10. Contact Information for Returns<\/strong><\/p>\n<p><\/p>\n<p><\/p>\n<p>For all returns, refunds, or exchanges, please contact us at:<\/p>\n<p><\/p>\n<p><\/p>\n<ul class=\"wp-block-list\">\n<li style=\"list-style-type: none;\">\n<ul><\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Email:<\/strong>&nbsp;<font color=\"#d65050\"><a href=\"mailto:support@displayed.co.za\" target=\"_blank\">support@displayed.co.za<\/a>&nbsp;&nbsp;<\/font><\/li>\n<li><b style=\"text-align: var(--text-align);\">Instagram:&nbsp;<a href=\"https:\/\/www.instagram.com\/displayedza\/\">https:\/\/www.instagram.com\/displayedza\/&nbsp;<\/a><\/b><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Our team will assist you throughout the return process to ensure a smooth experience.<\/p>\n<p><\/p>\n<p><\/p>\n<hr>\n<p><\/p>\n<p><\/p>\n<p>By purchasing from Displayed, you acknowledge that you have read, understood, and agree to this Refunds &amp; Returns Policy<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: 06 October 2024 Thank you for shopping at Displayed. We strive to provide you with the best experience and highest-quality [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Returns Policy - Displayed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/displayed.co.za\/?page_id=9\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Returns Policy - Displayed\" \/>\n<meta property=\"og:description\" content=\"Effective Date: 06 October 2024 Thank you for shopping at Displayed. 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